If you are not in love with your new purchase, please contact us at firstname.lastname@example.org within 48 hours of receiving your purchase. We will gladly provide a return or exchange within 10 days of receiving your purchase back. Shipping fees are non-refundable. All goods must be returned in their original condition, unworn and not damaged. Please make sure to ship with tracking and insurance as we are not responsible for any packages lost in the mail.
Refunds will be processed on the original form of payment you used within 24-72 hours of receiving your package. Please note refunds can take up to 5-10 business days to appear on your bank statement.
We are unfortunately unable to issue refunds and exchanges on earrings for hygienic reasons, or sale items or special orders. When a special order item goes into production it can not be cancelled or refunded.